{"id":897,"date":"2011-10-27T18:09:18","date_gmt":"2011-10-27T16:09:18","guid":{"rendered":"http:\/\/ixdc.net\/blog\/?p=897"},"modified":"2018-05-08T22:18:31","modified_gmt":"2018-05-08T20:18:31","slug":"usability-vs-user-experience","status":"publish","type":"post","link":"https:\/\/ixdc.net\/blog\/2011\/10\/27\/usability-vs-user-experience\/","title":{"rendered":"Usability vs. User Experience"},"content":{"rendered":"<p>As per my old article <a href=\"https:\/\/ixdc.net\/blog\/2010\/09\/04\/what-is-ux-design\/\" target=\"_self\"><span style=\"color: #EF6596;\">here<\/span><\/a> about UX Design, I believe that there&#8217;s something missing, especially for the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Perceptual_control_theory\" target=\"_blank\"><span style=\"color: #EF6596;\">Perceptual Control<\/span><\/a> part ..<br \/>\nHow come defending the users&#8217; rights and in the same time controlling their perceptions ?!<br \/>\nI believe that the other way around makes more sense, by measuring the User Experience in order to improve Usability, and by getting efficient Usability we create superior User Experience ..<br \/>\nIn other words, Usability is the actual key, always has been !<br \/>\nNeither Usability nor User Experience needs to be designed ..<br \/>\nUsability needs engineering, and User Experience needs measuring ..<br \/>\nBut both applies to an interactive product, and that is the only part which needs to be designed, as in Interaction Design ..<\/p>\n<p>Usability defines the <strong>extent<\/strong> of use (<em>satisfying context<\/em>) ..<br \/>\nUser Experience defines the <strong>perception<\/strong> of use (<em>responsive feelings<\/em>) ..<\/p>\n<p>Usability <strong>creates<\/strong> User Experience ..<br \/>\nUser Experience <strong>emphasizes<\/strong> Usability acceptance ..<\/p>\n<p>Usability Engineering researches the ease of use ..<br \/>\n<del>User Experience Design<\/del> .. hold on<\/p>\n<blockquote><p>I was wrong, User Experience <strong>cannot<\/strong> be designed (<a href=\"https:\/\/uxdesign.smashingmagazine.com\/2011\/03\/15\/why-user-experience-cannot-be-designed\/\" target=\"_blank\"><span style=\"color: #EF6596;\">why?<\/span><\/a>), but we can Design <em>for<\/em> the User Experience, in which case, we should refer to Interaction Design instead ..<\/p><\/blockquote>\n<p>Interaction Design harnesses Usability to exceed desirable expectations from User Experience ..<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/ixdc.net\/blog\/wp-content\/uploads\/2011\/10\/UE-IxD-UXA.jpg\" alt=\"UE-IxD-UXA\" \/><\/p>\n<p>It all starts with Usability Engineering then, interesting !<\/p>\n<p>According to <a href=\"https:\/\/en.wikipedia.org\/wiki\/Usability_engineering#Methods_and_Tools\" target=\"_blank\"><span style=\"color: #EF6596;\">Wikipedia<\/span><\/a>, common usability evaluation methods include:<\/p>\n<ul>\n<li>Usability testing (Gold standard of Usability Engineering, but the most involved and expensive method)<\/li>\n<li>Interviews<\/li>\n<li>Focus groups<\/li>\n<li>Questionnaires\/Surveys<\/li>\n<li>Cognitive walkthroughs<\/li>\n<li>Heuristic evaluations<\/li>\n<li>Rapid Iterative Testing and Evaluation (RITE) method<\/li>\n<li>Cognitive task analysis<\/li>\n<li>Contextual inquiry<\/li>\n<li>Think aloud protocol<\/li>\n<\/ul>\n<p>Online Resources:<\/p>\n<ul style=\"list-style: none;\">\n<li><a href=\"https:\/\/zing.ncsl.nist.gov\/WebTools\/\" target=\"_blank\"><span style=\"color: #EF6596;\">The Web Metrics Tool Suite<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.mindd.com\/Content.aspx?pid=UTEStandard\" target=\"_blank\"><span style=\"color: #EF6596;\">The Usability Testing Environment<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.w3.org\/WAI\/intro\/wcag.php\" target=\"_blank\"><span style=\"color: #EF6596;\">Web Accessibility Initiative Guidelines<\/span><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>As per my old article here about UX Design, I believe that there&#8217;s something missing, especially for the Perceptual Control part .. How come defending the users&#8217; rights and in the same time controlling their perceptions ?! I believe that the other way around makes more sense, by measuring the User Experience in order to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53,77],"tags":[7,33,49,78,48],"class_list":["post-897","post","type-post","status-publish","format-standard","hentry","category-53","category-october-2011","tag-interactive","tag-Thought","tag-ui","tag-usability","tag-ux"],"_links":{"self":[{"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/posts\/897","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/comments?post=897"}],"version-history":[{"count":8,"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/posts\/897\/revisions"}],"predecessor-version":[{"id":1225,"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/posts\/897\/revisions\/1225"}],"wp:attachment":[{"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/media?parent=897"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/categories?post=897"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ixdc.net\/blog\/wp-json\/wp\/v2\/tags?post=897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}